Shipping Policy

1. Shipping Methods and Costs

We offer various shipping methods to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight of your order, the shipping method chosen, and the delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.

2. Order Processing Time

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

3. Delivery Times

– Standard Shipping: 5-7 business days

– Expedited Shipping: 3-5 business days

– Express Shipping: 1-2 business days

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control, such as weather conditions or carrier delays.

4. International Shipping

We currently offer international shipping to selected countries. International shipping costs and delivery times vary based on the destination. Customers are responsible for any customs duties, taxes, or fees that may apply to their orders. Please check with your local customs office for more information.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment. If you do not receive a tracking number, please contact our customer service team.

6. Shipping Restrictions

Certain products may have shipping restrictions due to local regulations. If we are unable to ship a particular item to your location, you will be notified at checkout.

7. Lost or Damaged Packages

We take great care to ensure your order arrives safely. If your package is lost or damaged during transit, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

8. Returns and Exchanges

Please refer to our Return Policy ClickHere for information on how to return or exchange an item.

9. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at kareonsherbal@gmail.com or call us at 9315436116.

Thank you for choosing Kare ONS Herbal Solution! We appreciate your business and are committed to providing you with the best possible service.